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Previous Incidents

[Resolved] Elevated Stripe Error Rates

This incident lasted 36 minutes.
  • Stripe Integration
Wed, 10 Jul 2019
22:30:14 UTC

We’re currently seeing significantly elevated error rates on the Stripe API. This is resulting in delayed data synchronisation and intermittent problems with customers completing checkout.

Stripe is aware of this issue and they are working to resolve it. You can find further updates here:

23:06:52 UTC

We’re no longer seeing errors from the Stripe API. Most accounts should be back to normal, however there may continue to be some delay in synchronisation rates as failed webhooks are reattempted over the next couple of hours.

We will reopen this issue if any further problems are detected.

No further notices from the past 7 days.